• Software Quality Assurance Specialist - Automation, Technology Consulting

    Position ID
    Position Type
    Full Time
    Position Location(s)

    At MNP we pride ourselves on being different – it’s our entrepreneurial drive that sets us apart. It’s the same drive that’s helped us become Canada’s fastest growing national firm. We foster collaboration, value your ideas, promote based on talent, live balanced lifestyles and make time for FUN. We are one firm, one team, collaborating to support you wherever you want to take your career.


    Join the momentum. We are seeking a Software Quality Assurance Specialist - Automation for our growing Technology Consulting team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our recognized Technology Consulting team works with clients to translate technology issues and opportunities into meaningful results that meet organizational needs. Our specialists develop, enable and support initiatives that allow MNP to deliver client service, collaborate, communicate and operate reliably and efficiently.



    Performance Expectations

    • Lead the transition from established manual practices to automated quality assurance testing practices
    • Perform software coding to develop complex automated tests
    • Set up testing scenarios that include packaged applications, custom built applications and data integrations
    • Complete research to identify and define requirements for the use of technology
    • Improve technology processes and systems that positively impact the business
    • Create viable specifications and acceptance criteria in preparation for the construction of information and communication systems
    • Establish and maintain effective working relationships with staff and partners across the organization
    • Liaise between the business and Technology departments to provide business and system analysis service
    • Create and maintain formal and informal project management plans, schedules and timelines; coordinate resources and proactively communicate when needed
    • Identify, prioritize, analyze, document and implement business requirements with the ability to present new ideas and conceptualize new approaches and solutions
    • Review and prepare documents and reports including documenting a testing strategy and test plans
    • Develop test cases from defined requirements, acceptance criteria and system specifications
    • Record clear and concise defects using bug tracking software
    • Participate in defining end-to-end integration test cases
    • Develop a regression test strategy using both automated and manual tests
    • Develop and execute performance tests
    • Manage the testing process while accounting for test dependencies and client constraints
    • Coordinate, facilitate and manage user acceptance testing
    • Coordinate and facilitate defect tracking and management
    • Report on test progress internally and externally
    • Develop a thorough understanding of MNP’s services, businesses and industry
    • Contribute to the development of new ideas and approaches to improve work processes
    • Attend internal MNP courses to further develop your technology consulting - quality assurance knowledge


    • Completion of a Bachelor’s Degree in Business, Computer Science, Technology or related field; relevant experience will also be considered
    • Two (2) to five (5) years of related work experience that demonstrate the following:
      • Experience with coordinating or managing the solution testing process including UAT
      • Ability to communicate effectively to all levels of the organization
      • Demonstrated ability to deal with people sensitively, tactfully, diplomatically and professionally at all times
      • Strong computer literacy including effective working skills of Microsoft Word, Excel and PowerPoint
      • Programming literacy in an object-oriented languages and databases
      • Experience in writing clear, concise and comprehensive test plans and test cases
      • Experience in creating clear, concise and informative defect tickets; follow-through of the defect lifecycle to resolution
      • Experience in the defect management lifecycle, creating, managing, reporting and tracking of defects and their tickets from creation to resolution
      • Hands-on experience with automated testing tools such as Selenium, Rational, SmartBear, Micro Focus and Tricentis

    Core Competencies and Personal Characteristics

    • Integrity – professional whose honesty, integrity, confidentiality and high ethical standards contributes to effective leadership and optimal business relationships
    • Energy – displays enthusiasm, optimism, drive and passion while maintaining a high level of productivity and a balanced lifestyle
    • Diversity – understands the importance of different backgrounds, perspectives and experiences and is respectful of individual differences
    • Communication – effectively expresses ideas and conveys information in business writing, conversations and interactions with others
    • Client Service Excellence – understands the importance of quality client service by being courteous, responding to client requests in a timely manner and monitoring satisfaction
    • Teamwork & Relationship Development – works collaboratively with team members in order to achieve a common goal and develops, maintains and strengthens relationships with others, both inside and outside the Firm
    • Accountability – takes responsibility for one’s own performance by setting clear goals and tracking progress against those goals; is highly organized and uses personal judgement and decision making
    • Flexibility – effectively manages multiple assignments, adapts to changing priorities and is able to work independently or as part of a team
    • Work Ethic – consistently performs to high quality standards, is dependable and has a constant drive to improve
    • Research & Analysis – questions inconsistencies in information and generates workable solutions by analyzing, gathering and organizing relevant information
    • Stress Management – functions effectively when under pressure and maintains self-control in difficult situations
    • Initiative – highly motivated self-starter who takes initiative with minimal supervision
    • Accuracy – pays close attention to detail and ensures work and information are complete and thorough
    • Willingness to Learn – enthusiastic and eager to meet challenges and assimilate new concepts
    • Technical Expertise – demonstrates in-depth professional and technical knowledge when completing tasks


    MNP encourages a balanced lifestyle and offers benefits that suit the way our team members work and play! In addition to a competitive salary, our MyRewards@MNP package includes paid personal days, wellness program initiatives, health and dental benefits, a group pension plan with matching contribution, firm sponsored social events and professional development assistance.


    MNP proudly serves and responds to the needs of our clients in the public, private and not-for-profit sectors. Through partner-led engagements, we provide a collaborative, cost-effective approach to doing business, with innovative strategies to help organizations succeed across the country and around the world.


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