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CRM Developer (Dynamics 365)

Position ID
2020-7572
Position Type
Full Time
Position Location(s)
CA-ON-Ottawa

DIFFERENT BY DESIGN

At MNP we pride ourselves on being different – it’s our entrepreneurial drive that sets us apart. It’s the same drive that’s helped us become Canada’s fastest growing national firm. We foster collaboration, value your ideas, promote based on talent, live balanced lifestyles and make time for FUN. We are one firm, one team, collaborating to support you wherever you want to take your career.

 

Join the momentum. We are seeking a CRM Developer for our growing Technology Consulting team. Driving business excellence, MNP is a leading national accounting, tax and business consulting firm in Canada. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our recognized Technology Consulting team works with clients to translate technology issues and opportunities into meaningful results that meet organizational needs.

 

*Valid SECRET Government of Canada security clearance is required for this position.

 

YOUR ROLE @ MNP

Performance Expectations

  • Work with enterprise software developers and architects on programming languages and/or COTS products or platforms
  • Use your extensive product knowledge to define and present effective Dynamics CRM/365 solutions
  • Engage directly with clients to understand their business and explain how MNP can help
  • Collaborate with clients and project team to identify client needs through interviews, workshops and requirements analysis, define a solution to meet those needs and implement a working, timely solution
  • Understand, diagnose and recommend solutions for specific functional and technical challenges
  • Design and develop CRM Solutions
  • Define, discuss and document solution, application and data architectures
  • Design and implement Microsoft .NET solutions leveraging ASP.NET, web services, Windows Forms, mobile and more
  • Implement Dynamics CRM solutions leveraging out of the box capabilities, configuration and customization
  • Execute selected approaches to delivery including waterfall and agile
  • Deliver project results through high-quality service and deliverables
  • Provide clients with transformative Dynamics CRM/365 solutions
  • Collaborate with firm leaders and other team members to perform peer review and share knowledge
  • Understand, evolve and augment team best practices
  • Take a proactive approach to professional development and take advantage of the many opportunities to grow your ability
  • Develop a thorough understanding of MNP’s services, businesses and industry
  • Contribute to the development of new ideas and approaches to improve work processes
  • Raise awareness of MNP at community events
  • Attend internal MNP courses to further develop your technology consulting knowledge

Credentials

  • Completion of a Bachelor’s Degree and/or a Master's Degree, or equivalent
  • 3 or more years of functional or technical experience implementing Dynamics CRM solutions
  • Ideally, experience with all Dynamics CRM versions D365 or CRM 2016
  • Strong understanding of the full implementation lifecycle including requirements, architecture, design, development and testing; strong Sure Step understanding is beneficial
  • Development experience with other related technologies such as Dynamics CRM/365, BizTalk and SharePoint would be beneficial
  • Previous experience working with Government departments and understanding of the sector is strongly preferred, but not mandatory
  • Experience with other CRM and ERP packages and experience with custom development would be beneficial
  • Valid SECRET Government of Canada security clearance is required
  • Willingness to travel to client project sites as needed

Core Competencies and Personal Characteristics

  • Integrity – professional whose honesty, integrity, confidentiality and high ethical standards contributes to effective leadership and optimal business relationships
  • Energy – displays enthusiasm, optimism, drive and passion while maintaining a high level of productivity and a balanced lifestyle
  • Diversity – understands the importance of different backgrounds, perspectives and experiences and is respectful of individual differences
  • Communication – effectively expresses ideas and conveys information in business writing, conversations and interactions with others
  • Client Service Excellence – understands the importance of quality client service by being courteous, responding to client requests in a timely manner and monitoring satisfaction
  • Teamwork & Relationship Development – works collaboratively with team members in order to achieve a common goal and develops, maintains and strengthens relationships with others, both inside and outside the Firm
  • Accountability – takes responsibility for one’s own performance by setting clear goals and tracking progress against those goals; is highly organized and uses personal judgement and decision making
  • Flexibility – effectively manages multiple assignments, adapts to changing priorities and is able to work independently or as part of a team
  • Work Ethic – consistently performs to high quality standards, is dependable and has a constant drive to improve

YOUR REWARDS @ MNP

More than a paycheque, MNP delivers. You’ll be empowered to share your ideas, take on new challenges and advance your career.

 

Join a diverse firm committed to maintaining its unique culture and fostering a balanced lifestyle. MNP offers benefits that allow you to thrive at work and outside the office! You can expect: generous paid time off including 4 personal days, firm sponsored FUN social events, a group pension plan with 4% matching contribution, client and team member referral bonuses, a wellness subsidy, health and dental benefits, work-life flexibility, exclusive access to a variety of perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible dress for your day environment and more!

 

MyRewards@MNP---Infographic---Permanent

 

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